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what is your experience with IAP plugin for Android? Something doesnt seem to be correct for me!

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I think that we all use https://github.com/jamesmontemagno/InAppBillingPlugin for Android and IOS. I havent implemented IOS indeed but on Android, I am disturbed about in app purchase implementation. I dont know about if that is the way it is for Google or it is the problem with the plugin. I have also seen issues created for that bu they are closed without solution.
When I check my app center logs, I am seeing more than 50% even though 70% probably in app purchase attempts are failing. here are 2 messages,
- You are not connected to the Google Play App store.
- Unable to process purchase.

It was said that if user is not connected to google play store or if user doesnt have a valid gmail for purchase, you get either of these messages. I mean that I cant believe it, because everybody is using his/her android with gmail. in order to download an app, you need to be connected with gmail. I know that if there is no payment method attached, it also throws this exception. But it cant be google doing this by design.
I have experience with UWP and Microsoft will show a popup for user to enter email address and password to login in such case.
Can somebody bring some experience either from xamarin forms or xamarin android native?


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